Terms and Conditions

Effective Date: December 27, 2025

Website: livehealthyllc.com

Business Name: Live Healthy

Location: Illinois

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1. Acceptance of Terms

By accessing or using this website and any services provided by Live Healthy, you agree to these Terms and Conditions (“Terms”). If you do not agree, do not use this website or our services.

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2. Medical Disclaimer

The services provided by Live Healthy may include medical, wellness, and aesthetic treatments. Website content is provided for general informational purposes only and does not constitute medical advice.

Nothing on this website should be considered a substitute for a medical evaluation, diagnosis, or treatment by a licensed healthcare professional.

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3. Illinois Licensure and Patient Location

All medical services, including telehealth services, are provided by healthcare professionals licensed in the State of Illinois or otherwise authorized under Illinois law.

You may only receive telehealth services if you are physically located in the State of Illinois at the time of the telehealth visit.

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4. Eligibility

• You must be 18 years of age or older to receive services unless parental or legal guardian consent is provided as required by Illinois law.

• Valid identification may be required prior to treatment.

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5. Services Offered

Services may include, but are not limited to:

• IV vitamin and hydration therapy

• Injectable aesthetic treatments, including Botox

• Microneedling

• Weight loss and wellness services

• Telehealth sick visits and virtual consultations

All services are subject to:

• Medical screening

• Provider approval

• Informed consent

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6. Telehealth Consent and Acknowledgment (Illinois-Specific)

By using telehealth services from Live Healthy, you expressly acknowledge and consent to the following:

1. Nature of Telehealth

Telehealth involves the delivery of healthcare services using electronic communications, which may include video, phone, or secure messaging.

2. Limitations of Telehealth

o Telehealth may not be appropriate for all medical conditions

o Some conditions require an in-person evaluation

o Technical issues may interrupt or limit services

3. Provider Discretion

The provider may determine that telehealth is not appropriate and may recommend:

o An in-person visit

o Referral to another provider

o Emergency or urgent care

4. Emergency Situations

Telehealth is not for emergencies. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

5. Privacy and Security

Reasonable safeguards are used to protect your health information in compliance with HIPAA and Illinois privacy laws; however, no electronic system is completely secure.

6. Prescriptions

Prescriptions are issued at the provider’s discretion, in compliance with both Illinois and federal law, as appropriate. Not all conditions are eligible for treatment via telehealth.

7. Consent Withdrawal

You may withdraw consent for telehealth services at any time by emailing us at livehealthyllc.com

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7. Risks and Side Effects

All medical and aesthetic services carry potential risks and side effects. These will be discussed prior to treatment, and written informed consent will be required before services are provided.

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8. No Guarantee of Results

Results vary by individual. [Business Name] does not guarantee outcomes for any service, including IV therapy, injectables, microneedling, or telehealth visits.

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9. Appointments, Payments, and Cancellations

• Payment is due at the time of service unless otherwise stated

• Missed appointments or late cancellations will incur fees

• Refunds are not issued after services have been rendered

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10. HIPAA and Privacy

We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Illinois privacy laws. Please review our Privacy Policy for details on how personal and medical information is collected, used, and protected.

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11. Intellectual Property

All website content, including text, images, logos, and branding, is the property of Live Healthy and may not be used without written permission.

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12. Limitation of Liability

To the maximum extent permitted by Illinois law, Live Healthy, its owners, providers, employees, and affiliates shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or services.

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13. Indemnification

You agree to indemnify and hold harmless Live Healthy from any claims or damages arising from:

• Your misuse of services

• Violation of these Terms

• Providing inaccurate or incomplete medical information

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14. Modifications to Terms

These Terms are subject to change at any time. Continued use of the website or services constitutes acceptance of revised Terms.

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15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to the conflict of law principles.

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16. Contact Information

Live Healthy

livehealthyllc.com

Email: livehealthynp@gmail.com